Orders placed before 10am AEST are processed on the same business day.

Orders placed after 10am AEST are processed on the next business day.

Orders placed on Saturdays, Sundays, or public holidays will be processed on the next business day.

Please allow 1–3 business days for your order to be packed and dispatched.

During our busy Black Friday sale period, please allow an additional 3 business days for dispatch.

On rare occasions, an item may become unavailable on the same day due to high demand. Should this occur, the remainder of your order will be dispatched as planned. Our customer care team will be in touch to either source the missing item from one of our boutiques or, if unavailable, arrange a refund on your behalf.

All orders are subject to availability, and Bariano reserves the right to cancel any order at its discretion, including where items are unavailable.

Australia

Standard Shipping: $12 (Free over $150)
Estimated delivery: 3–7 business days


Express Shipping: $18
Estimated delivery: 1–3 business days

Carriers: Australia Post or TNT

Share details about your shipping policies, item returns, or customer service.Once you’ve placed an order, you’ll receive a confirmation email.

When your order is dispatched, you’ll receive a shipping confirmation email containing your tracking number, allowing you to follow your parcel’s journey.

If an item becomes unavailable or does not pass our quality checks, we’ll contact you via email and phone.

Once your order is placed you will receive an email confirmation from us.

Should your order stock availability changers or does not pass our pre-shipping quality check, we will notify by email or by a courtesy call.

Once your order is processed, you will receive an automated email with a tracking number and information on how to track your purchase.

Share details about your shipping policies, item returns, or customer service.All parcels are sent with Authority to Leave (ATL) unless requested otherwise.

We recommend using a secure delivery address, as parcels left unattended are at the customer’s risk.

We are not responsible for delivery delays caused by weather conditions, postal disruptions, customs processing, or other events outside of our control.

If your parcel arrives damaged or has not arrived within the expected timeframe, please submit a request via our returns portal within 30 days of placing your order so we can investigate.

If tracking shows your parcel was delivered but you’re unable to locate it, please notify us within 48 hours so we can follow up with the courier.

International orders are shipped via Australia Post using standard international shipping and will be delivered by your local postal service once they arrive in the destination country.

Delivery by your local postal service, including:
United State of America (USPS)
United Kingdom (Royal Mail)
Canada (Canada Post)
New Zealand (NZ Post)

For a full list of international postal partners, please refer to our Postal Services Guide.

For customers outside Australia, your order may be subject to import duties and taxes upon arrival in your country. These charges are the customer’s responsibility and must be paid upon delivery. Please note that shipping carriers may not release the parcel for delivery until these fees have been collected.

Any parcels that are refused or returned due to unpaid customs duties and taxes will incur return shipping and associated fees, which will be deducted from the total refund once received back at our warehouse.

Bariano does not cover any costs, delays, or actions resulting from customs procedures, as these are outside our control. We encourage you to contact your local customs office for details on possible import charges.

If an order is returned due to unpaid customs duties, it will be eligible for a store credit once received. Please note that a handling fee (including shipping and return-to-sender costs) will be deducted from the final credit amount.

Customs charges, duties, and taxes are the responsibility of the customer. If a delivery is refused and sent back to us, return shipping costs along with any import duties incurred (for the return to Australia) will apply.

New Zealand

Standard Shipping: $25 (Free on orders over $200)
Estimated delivery: 7–10 business days

International

Flat Rate Shipping: $40 AUD (Free on orders over $300 AUD)
Estimated delivery: 10–15 business days

We do not ship to international PO Boxes.

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Please note that while Express Shipping is prioritised, delivery timeframes cannot be guaranteed as they vary by destination. From time to time, delays may occur with our shipping partners, which are unfortunately beyond our control. By selecting this service, you acknowledge and accept that Bariano is not liable for any delays in shipping or delivery.